|
Tenant satisfaction ratings in
England
| |
|
|
|
|
Percentage
of tenants satisfied |
|
|
|
|
Private |
|
Council |
|
Housing
Association |
| Overall
service from landlord |
|
1999/00 |
|
80 |
|
71 |
|
78 |
|
2002/03 |
|
79 |
|
66 |
|
74 |
|
2003/04 |
|
76 |
|
65 |
|
75 |
|
2004/05 |
|
7 |
|
67 |
|
74 |
|
|
|
|
|
|
|
|
|
| Repairs
and maintenance |
|
1999/00 |
|
68 |
|
61 |
|
73 |
|
2002/03 |
|
71 |
|
59 |
|
69 |
|
2003/04 |
|
68 |
|
58 |
|
71 |
|
2004/05 |
|
71 |
|
59 |
|
69 |
Source- Department for Communities and Local Government
|